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Elevate Patient Experience with GJS
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REDUCE WAITING TIME
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Auto Calling System
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GJS

Guest Journey Solution optimizes the visitor experience from the moment they arrive until they leave. By implementing efficient check-in processes, real-time queue management, and customizable appointment scheduling, we minimize wait times and boost overall satisfaction. This system is suitable for a wide range of industries, featuring mobile check-ins, automated alerts, and straightforward integration with current systems to create a truly cohesive experience. Allow your team to concentrate on delivering exceptional service while we manage the operational details.

Efficient Check-In

Our intuitive guest management system simplifies the check-in process. Guests can register quickly and easily, reducing wait times and improving overall satisfaction.

Real-Time Queue Monitoring

The system provides real-time visibility into visitors’ queues, enabling staff to manage workflows effectively, allocate resources efficiently, and minimize visitor waiting times.

Appointment Scheduling:

Streamline appointment scheduling with intelligent queue management. guests can book appointments in advance, reducing walk-in traffic and ensuring a more organized schedule.

Guest Tracking system

GJS developed through the integration of artificial intelligence and the Internet of Things, is tailored to diverse process flows across various countries. This design ensures seamless localization and customization, accommodating business processes at both country and departmental levels.

GJS operates cohesively in modular form, serving as a unified system or distinct silos, encompassing.

Its distributed architecture spans multiple locations and facilities, promoting flexibility and scalability. Furthermore, GJS seamlessly integrates with IT Data centers & software, fostering comprehensive and interconnected guest management.

Functions

  • Self-Check-in
  • Payment
  • Calling
  • Reporting
  • Facility management.
  • Patient feedback survey.

Benefits

ENHANCED PATIENT EXPERIENCE

By minimizing wait times and offering a more organized experience, our queue management services contribute to a positive and stress-free visitor journey.

OPTIMIZED STAFF PRODUCTIVITY

Empower your staff to manage visitor flow efficiently, allowing them to focus on delivering quality care rather than dealing with administrative hassles.

IMPROVED FACILITY EFFICIENCY

Our system enhances overall facility efficiency, reducing bottlenecks, streamlining processes, and contributing to a well-coordinated healthcare environment or any other business environment.

Integrating

Seamless Information Flow

Integrate our Queue Management Services with your Hospital Information System (HIS) for seamless information flow. Ensure that patient data is synchronized across all systems, from registration to consultation.

Unified Guests Records

Integrating queue management with information Systems creates a unified guest record. This integration ensures that all guest interactions and data are stored cohesively for comprehensive management.

Automated Appointment

Enable automated updates of guest appointments between the queue management system and Information Systems, keeping both systems synchronized and minimizing the risk of scheduling conflicts.

Customized Self-service Kiosk

  • Customized components to meet your requirements:
  • 2D Barcode reader
  • Smart Card Reader
  • Fingerprint Scanner
  • Ticket Printer
  • A4 Printer
  • Temperature detection sensor

Clinic/Counter Display

  • Clinic Display
  • LCD Display
  • Wireless Connectivity
  • Android Operating System
  • Wide View Angle

Interfaces

  • Kiosk Application
  • Multiple check in Methods: MRN, Mobile, Id number
  • Multiple technologies: Barcode, NFC, Fingerprint
  • Ability to add verification methods (SMS, Face detection)
  • Vital Signs application
  • See the pool of patients based on the doctors assigned to the room
  • Call sequential or priority-based
  • Dr. Application:
  • Patient Status (stage in the process, priority, Type : booked or Walk-in, ticket number)
  • Call Patient
  • Hold / Un-hold patient
  • Call on sequence or priority basis
  • Customized workflow in single doctor level
  • Room/ Counter Display
  • Display on call ticket number
  • Display room/counter information on schedule basis

Mobile Check-in & Feedback

  • Mobile Check in Using appointment 2D Barcode
  • Issue a virtual ticket on mobile app.
  • Ability to use NFC technology with kiosk
  • Send Feedback using Mobile App.
  • Calling notifications.
  • Family members appointment check-in.
  • Future application – Wayfinding using augmented reality